Contact & Support
Get in Touch with
Our Engineering Team
Describe your system and the situation. Our engineers personally review every request and respond with a technical assessment — not a sales pitch.
Service Request / Enquiry
Enter as much detail as possible. The more information you provide about your system and situation, the faster and more accurate our response will be.
WhatsApp — Direct Engineer Access
Fastest route for urgent system faults · Available internationally
Contact Channels
Location
Ankara, Türkiye
Global field service support from Ankara headquarters
Response Commitments
Standard Requests1 Business Day
Service proposals, spare parts, general engineering questions
Urgent Clinical FaultsSame Day
Mark as "urgent" in the form or contact us directly via WhatsApp
Engineering Projects2–3 Business Days
Refurbishment proposals, redesign scopes and validation planning
Global Service Coverage
We provide international field service and global remote support. Submit your request regardless of location — together we will identify the most efficient support path.